Due to current government restrictions across Australia, we’ve introduced some new measures to make shopping easier than ever.
1: SHIPPING
We offer FREE standard shipping on all orders over $80.
Orders are dispatched for our warehouse within 48 hours, however, due to the COVID-19 lockdown & current order volumes our delivery partners are experiencing some delays. Please allow extra time for your delivery to arrive. Thank you for your patience & understanding.
2: CREDIT NOTES & GIFT CARDS
Physical credit notes & gift cards that expire during a COVID-19 lockdown period will be honoured in store up to 6 weeks after lockdown ends.
4: STORE TO DOOR
Can't find a style or size online? Our customer service team is here to help. Our team will help you locate your items, place your order, and have it delivered to you from one of our stores, via our existing shipping services. Please contact us via our website Live Chat or email: customerservice@decjuba.com.au.
A SAFE IN STORE SHOPPING EXPERIENCE
We have implemented the following measures to ensure a safe shopping experience for you & our team:
- Increased frequency of cleaning.
- Hand sanitiser available at entrance to store.
- Contactless payment methods encouraged.
- Physical distancing markers around the store to help you shop comfortably and maintain a safe, social distance.
- All team completed a COVID-19 procedures induction. Please ensure you follow current state government restrictions.
All our stores are open & ready to bring you amazing everyday.
Please ensure you follow state government restrictions regarding vaccination & face masks. Thank you for protecting the health of our team & community.